AI-Powered Robot Barista

July–Dec 2021

In today’s busy life, coffee is essential to people’s lifestyles. It’s a way to get some energy in the morning. So, for all coffee lovers, it was time to change the retail landscape one coffee at a time. The client wished to cater to the different lifestyle needs of millions of daily commuters. The idea behind an IoT-connected robotic barista was to enhance commuters’ experience by transforming public transport spaces with new concepts. With a constant rush through life, we aim to provide quality services along with saving users time.

Robot handshake

OBJECTIVE

The client wanted to create an AI-powered robot barista that would work 4 times faster than a human. The idea was to enhance the commuter’s experience by transforming public transport spaces with new concepts.

The fully autonomous machine brings high-quality beverages into high-density areas providing a contactless and convenient grab-and-go experience. Commuters can order beverages ahead of time and collect drinks upon arrival.

 

APPROACH

We helped run the Robotic barista on IoT-connected software, having its mobile application, payment gateway, and e-wallet. In addition, an artificial intelligence-enabled vision system helps monitor the seamless working of operations. Also, deep learning and predictive analytics aid with supply chain need like restocking at the kiosk.

Busy commuters on the go can place their orders and make payments directly from their mobile app or at the self-ordering terminal, with the perk of enjoying discounts by paying with credits stored in their digital wallet. And when drinks are ready for collection, scanning the QR code in the app ensures only a specific pigeonhole opens, doing away with order mix-ups.

IMPACT

The limitless potential of the AI-powered robot barista allows it to perform various functions and deliver the product in no time. Taking no breaks and working 24/7 in a contactless manner has helped the client solve the workforce and rental issues still faced by many industries. As per the observation, consumers have quickly adapted to the kiosk’s automated and cashless ordering system. It can serve hundreds of commuters in only a few hours, thus saving a lot of their time. The company aims to deploy kiosks in various other locations as well.

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