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July–Dec 2021

Enhancing Coffee Vending: A Comprehensive Software Engineering Solution for the Singapore Market

Node Js, Angular, Ionic, PHP, MySQL


A leading coffee company in Singapore approached us for a comprehensive software solution to enhance their coffee vending experience. The project included developing intuitive kiosk software, an efficient environment workflow, a seamless order flow, and a feature-rich mobile app for remote ordering, real-time notifications, and secure payments.

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Requirements Gathering: 

We conducted extensive discussions with the client’s team to understand their business objectives, target audience, and specific needs, ensuring a comprehensive understanding of the desired functionality and user experience.

Workflow and Order Flow Development:

To optimize the order-placing process, we meticulously mapped out key user actions and the order journey. This included identifying crucial interactions users would perform, such as browsing the menu, customizing preferences, adding items to the cart, handling payments, and integrating with the client’s inventory management system. The logical flow and smooth transitions between different screens and components in the app were defined to create an intuitive user experience.

Wireframing and Prototyping:

Building upon the established user journey, we utilized wireframing and prototyping techniques to create low-fidelity mockups and interactive prototypes. These visual representations allowed us to refine the app’s environment workflow, screen layouts, and navigation paths, ensuring a seamless and engaging user interface.

Architecture and Design: 

We created an easy-to-use UI for the kiosk software, allowing customers to place orders, customize preferences, and process payments. The mobile app enabled users to connect with the kiosk, browse the menu, place orders, and receive real-time updates.

Defining Order Placement Process: 

We designed intuitive interfaces for users to select items, customize preferences, and add them to the cart. We also implemented user-friendly error messages and fallback mechanisms to handle exceptional situations like invalid inputs, failed transactions, or network issues.

Kiosk Software and Mobile App Development:

Our proficient development team utilized cutting-edge software frameworks and technologies to build the kiosk software and mobile app. The kiosk software allowed customers to place orders effortlessly, while the mobile app enabled remote ordering and real-time order status notifications. Secure payment gateways were seamlessly integrated to facilitate mobile transactions. The mobile app was further enriched with features like order history, loyalty rewards, and personalized recommendations, enhancing the overall user experience.

Testing and Iteration:

To ensure a flawless product, we conducted rigorous usability testing and user acceptance testing. This allowed us to identify any pain points, bottlenecks, or areas for improvement. Based on the feedback received, we iteratively refined the workflow, enhancing the overall usability and optimizing the user experience.

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