Hybrid Customer Delivery Application

Sep 2020–Feb 2021

Owning digital ecosystems has already become a broad concept. Popular ecosystems span over multiple industries and involve varied segments of customers, industries, businesses, and partners. 

Due to the emergence of this technology, the traditional mindsets of the “control and centralized” approach are falling apart, whereas the mindset of “combining and connecting” is coming forth. A sales ecosystem, for that matter, is composed of processes, systems, and people responsible for revenue generation, working cooperatively to support your customer needs and new products.

Silverback hosts

OBJECTIVE

The client wanted to create a centralized location where consumers visiting Las Vegas would have 24/7 access to all deals (nightclubs, pool parties, buffets, helicopter rides) published by the vendors. Thus, saving the consumer’s time from browsing at different locations and allowing them to purchase instantly using a single platform.

They also aimed at selling the unsold inventory not being put to use. This can prove to be a passive but significant source of revenue for vendors. The deals are provided at discounted prices to help customers save money and still have a great experience.

In addition, listening effectively to the customers’ requirements and passing on the information to the vendor can generate more sales and help improve the business’s work.

 

APPROACH

We developed a Consumer Delivery App, an Inventory Management System, and a Sales Ecosystem that would allow companies in the Las Vegas market to publish perishable inventory onto the application. 

The deals are posted by vendors, which then go live to the consumers or to the Host community, who come in daily contact with thousands of guests that match the company’s targeted audience.

For user-friendly working, three different applications were created for the vendor, the consumer, and the associate host. 

Vendors can push out ‘real-time deals’ to consumers and the Associate Hosts, who will see the deals at the right time and at a price rate appealing enough to be purchased. Associate hosts shall act as a team of sellers willing to pitch the client’s products to consumers they come in contact with. In return, they earn a small margin of profit from the vendors.

The application allows earning revenues by selling inventory that otherwise would have never been recouped. 

IMPACT

The users were provided with 24/7 access to all deals published by vendors in one location. The deals naturally attracted the user’s attention as they consisted of all the popular activities to do in Vegas. 

Further, the users were provided a user-friendly interface to book their deals from a single platform at discounted prices, thus saving their time and money.

This application has even provided vendors with revenue opportunities by selling inventory that otherwise was wasted and thus was able to raise their net profits by 35%.

In addition, an associate host who comes in contact with the targeted audience also has a chance to make extra income by introducing those people to the consumer app.

Silverback Hosts case study

Our Work

Discover our work that attests to every commitment we make. We create products of unmatched quality and use cutting-edge technologies to offer solutions to clients at par with their expectations.

Samsung Smart Portal

Samsung


A multinational conglomerate running sales network in more than 174 countries worldwide.
||

Android
iOS
United Nations Development Programme

United Nations Development Programme

Founded in 1965, UNDP is now a global development network of the United Nations with a mandate to instill sustainable development goals.
||

AndroidiOS
Whirlpool Banner

Whirlpool


Whirlpool is the world’s leading manufacturer of home and kitchen appliances, with more than 57 manufacturing and technology research centers globally.
||

CloudCMS
Hero Banner

Hero

World’s largest two-wheeler manufacturer, developing motorcycles and scooters for people across the globe.
||

AndroidiOSLead management
Silverback Hosts

Silverback Hosts

Perfecting an app & website for Las Vegas biggest VIP services providing platform.
||

AndroidiOSweb App

Let's Brainstorm Ideas Together

Tell us and we will build the right solution for your needs.

Turn your dreams into reality with us!

Please fill in the details below to talk to our expert and discuss your project.