+91-98558-85133
+1(702)760-3099
One-Stop Shop for All Services
Mar–Oct 2021
The tech-centric world provides easy solutions to ordinary people's varied problems, and Home services are the latest solution for one such issue. The idea behind home services was to keep up with the routine maintenance and repairs while leading a busy life and delivering the best in-house services. Without having to look for services here and there, with just one click, you can make things available while sitting at your home, allowing work to happen at your convenience.
OBJECTIVE
The client wanted to develop an on-demand service application to make livelihood easy and comfortable. The two-way objective of this application was to empower service contractors by providing at-home services seamlessly and provide users with an all-in-one platform to hire service professionals to deliver home improvement work.
APPROACH
Our key approach was to design a simple, user-friendly app and website so that users of all ages could engage with it. We built a platform that would permit skilled and experienced contractors to connect with users searching for precise services. All the professionals, though experienced, would have to go through in-depth training modules before being allowed to list their services on the platform. A built-in match-making algorithm was set up to identify professionals closest to the user's requirements and who can show their presence at the requested date and time.
IMPACT
The users were provided with on-time, high-quality services, which increased sales and helped customer retention. The client gained more than 2.5 million downloads for the app and built an extensive network of 30000+ trained service professionals and a great customer base by providing services to over 2 million customers across many metropolitan cities. The growth estimates indicated a significant earnings-per-share growth, with a long-term growth rate of 19%.
