Frequently Asked Questions

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If you are looking for our product development services, you will probably have a lot of questions. That is why we have a list of frequently asked questions to help you evaluate our services and make decisions.

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    Where is Trigma based? What is the workforce?

    Established in 2008, we're a leading offshore software development company headquartered in Mohali, India. Mohali belongs to the state of Punjab and is one of the fastest-growing cities. We have a presence in Canada, USA too. We have a very talented team of more than 200+ great people, the majority of which are in our headquarters in Mohali.

    What is your core expertise and industry experience?

    We take pride in our talented and diverse team of app developers and digital marketers. Our journey began in 2008 with web development, but since then we’ve seen a lot of progress especially with mobile apps.We've been a class apart for more than a decade, and we're still going strong. We offer a variety of web development, mobile app development, and digital marketing services.

    Do you offer a paid support contract?

    Yes, we do. We estimate the project to take about one month. It's worth noting that the fees depend on the project's size and scope. You may ask this after you define these two, or contact our support team for any questions.

    How about the privacy of my idea?

    Each and every idea is precious and we want to ensure that your wonderful idea stays just that: yours. You can rest assured knowing we won't share or sell your information with anyone without your permission. Plus, before any discussion, you'll sign an NDA. Our confidentiality and security measures are non-negotiable during our project. We also have legal agreements with all of our employees. These solutions maintain the trust in our company and in our software development teams.

    Do you reuse code?

    We reuse your algorithms only within the framework of the licensing that you set for us with an NDA, and do not share them with any other software or hardware developers. We also care about our own intellectual property by using Open Source Code libraries with GPL terms, which allows us to continue developing without needing to reinvent the wheel. This helps you avoid wasting time and money on something that turns out to be inferior in quality.

    What is your project development methodology?

    There are a few standard steps in the process of mobile app and web development. Each project has its own needs, so let's take a look at what these steps entail. Most projects pass through some of the most common project development steps – i.e. Requirement gathering, analysis, solution consulting, wireframe/prototyping, UI design, development, and testing. Software development projects vary depending on whether they are simple or complex.

    Do you also do marketing of Mobile apps?

    Yes, we do.

    Can we update the content of an application after it’s built?

    You may! Nevertheless, this may be chargeable.

    What if I want changes to be made in the app once it is launched or delivered?

    If you want your changes to be made in the app, have it defined. We recommend having the project scope defined before beginning the project to save time and money.

    Are you interested in partnering up to create an app?

    Our professional partnership model is designed to grow with you in business. We collaborate with partners who share our long term vision and offer the best business takeaways.

    Suppose you develop an app for me, what about the revenue this may generate?

    We have control over this. Nevertheless, every application developed by Trigma does well on the market. If you are eager to earn money from it, we recommend using our Business Analysis provided by the experts. We offer consultancies in such cases.

    What are web services / API?

    We can fetch data from remote databases with web apps or APIs without the need of having to use remote servers. We create XML/JSON files which can be used by users.

    How do you test the project?

    We have robust testing functions in our department to ensure our projects are working properly. We do our project development following the series of the below-mentioned tests.
    1. GUI Testing
    2. Cross-browser Testing
    3. Black Box Testing
    4. Navigation Testing
    5. Network Testing
    6. System Testing
    7. Unit and Integration Testing
    8. Functionality Test
    9. Tested on Different Devices.
    Before we execute the code for the final version, we parse it and use special software. Our programmers do everything possible to make sure that there are no bugs or errors.

    What is the difference between Native App and a Web Based App?

    Native apps are really great for people who actually use a specific device. Native apps are built using platform-specific APIs, so they're able to include the best of the platform's features. The web-based apps run within the mobile browser. They are virtually web pages that look like a native app. The advantages are that they have the same user experience across different phones instead of using a native app.

    Do you develop mobile apps for all platforms?

    Yes, we develop apps for iOS, Android, BlackBerry, Symbian, and Windows Mobile. Whether you want to develop just one or two apps or develop an app that works with all the major mobile development platforms, we are ready to do it.

    What are cloud services?

    Cloud computing is having specific data you require ready for use anytime from anywhere. For this, data should be transportable and mobile. Our services are complementary for cloud firms to optimize or increase their revenue. We can help you without disrupting your current practices, your infrastructure, or your servers.

    What is a portal? What are the benefits of using a portal?

    A web portal is a website that provides easier, faster access to multiple data sources. Generally, every information source has its own section on the web page to display info. These days, revolutionary changes in technologies have made portals make more sense and provide greater benefits. As a result of this, it is a user-driven design that meets your needs.

    What is the difference between static and dynamic site? Why does my website need one or the other?

    A static website is coded entirely with HTML. It lacks the functionality of a dynamic website, unlike a dynamic one that has complicated code like PHP or ASP. This has a database and other source support. In this, you can update web pages without having knowledge of HTML or software. It solely depends upon your project type and the purpose. While fixed websites (that don’t require much data to be drawn from external sources) are better developed in static, others are better in dynamic.

    What should I do if I have an eCommerce store to develop?

    We recommend using closed or paid sources (such as ASP.Net) over open source technologies because of the security and flexibility concerns.

    What is open source? And what is the difference between open source and MS tech (.net)?

    Open source means developers can access and alter the source code, but MS Technology (.net) is a commercial source with limitations on code use, change, and distribution. Open sources are free to download (and so low in cost). They have good community support.

    Are you in sync with the client’s time zone?

    Our development team can make it happen, whatever your needs. Depending on the nature of the work, specific situation, and in case of special meetings, our team can certainly make it work during your working hours. However, we’d prefer to have this be scheduled prior to the event so that we can plan the rest of the schedules accordingly.

    What does your Quality Control Methodology consist of?

    We provide the best quality services for software testing. To ensure proper testing, we use the black-box method which is proven effective. We also have a dedicated QA and QC preparing all projects according to our policies and guaranteeing quality before completing and delivering them.

    Do you have a Service Level Agreement in place?

    We have a service level agreement in place to follow industry protocol and provide quality IT services. It is a symbol of trust and quality you can expect from us.

    How can I communicate with the project or software development team?

    We use Basecamp to communicate project communications. You sign up there, and then message us with any questions you have about the project. We also usually use email and Skype, but we're not having constraints in case you want to speak to any member of the team that's working on your project.

    What’s your pricing model?

    We offer two different models for building your website. We work on the Fixed Scope model where we give you a fixed amount of time of what needs to be built. For more complicated projects, which are not sure of how long they will last, you might consider using the Evolving Scope model of building what you need. This is an option where multiple technology experts will work with you to build it right as it evolves over time. For all projects in which we need you to complete a team of people, we charge you on a monthly basis. In both Fixed Scope and Evolving Scope, we let you know when the milestones are. We usually align the milestones with the delivery deadlines so everything will go smoothly.

    What's the average time it takes to develop a website?

    The time it takes to develop a website depends on the project and how complex it is. A simple website like a blog or company homepage usually lasts less than a complicated eCommerce website template. Some minor changes may increase development time. Static websites take less time to develop than websites with flash and other dynamic graphics. However, it takes a bit more time to develop a complex website such as an eCommerce website.

    What makes you different from other web development companies?

    Our customer service and experience are second to none - we really care about your success. Our mission is to turn all your ventures into successful ones so you can stop stressing. We have expert staff in various technology fields, including PHP, .NET, Java, etc. We put the same level of effort into any project regardless of whether it is our client’s first website or a complex eCommerce project. We ensure that we can adhere to their budget with web development services coming in various top frameworks including the various open-source PHP frameworks.

    Do you offer mobile device compatible websites?

    Of course, we do! Responsive Web Designing and Development is what we offer. Whether you want great designs on mobile-first or not, our team will be able to provide exactly what you need while incorporating updates quickly. Nevertheless, your requirements will impact the objectives and scope of the website or web app development project.

    What design options do you offer? Do you offer templates as options?

    We provide a few options for that, but we encourage our clients to be specific in their requirements and content across the site depending upon what, which saves time, money and makes the process of building online more efficient.

    Do I require Hosting or Website to get a mobile application developed?

    We offer various hosting options depending on the needs of your app. If you require database and web services that connect the database to your app, you will need hosting to manage the database and those web services. If you already have the infrastructure, we can help you set up and maintain your servers. If you need a website, we can help you with design and development as well.

    How many changes can I make during the website development project?

    Generally, no software development company provides you with this. But it is important to have a clear understanding of the objectives before beginning any project. This saves time, resources and money on iterations as much as possible.

    Do you provide web hosting as well?

    We do it only if clients ask.

    Do you have any similar websites as mine?

    We have developed several thousand websites, ranging from blogs to portals. We also create eCommerce sites, government sites and enterprise-level sites. Our development team can analyze your specific needs and get back to you with a quote. But more likely than not, you’ll find that we have worked on projects similar to yours.

    What is CMS? Do I require it?

    A Content Management System is a software package, which makes maintenance of websites in a more systematic way. The owner can manage their website without any help. It is recommended if you want multiple users and roles for your website.

    If you develop an app for me, what will be the revenue that it may generate?

    We have control over this. Nevertheless, every application developed by Trigma does well on the market. If you are eager to earn money from it, we recommend using our Business Analysis provided by the experts. We offer consultancies in such cases.

    Can I make one app that would work on all platforms (like iPhone, iPad, Android, BB)?

    Yes, you can get an app that will work on any device. For such development, you need to go cross-platform for mobile development. Our developers use frameworks that are used across all devices to develop your application and then deploy it on your desired platform. To learn more about how we can help you develop your mobile apps, check out our blog post on cross-platform mobile development services.

    Does your company guarantee that Apple won’t reject the app?

    Most of the apps we develop don't get rejected. There are no special criteria for this, but just making a neat and clean app works. Our apps are full-proof and bug-free since they pass through various robust testing. Though we can't guarantee approval on iTunes as it may be rejected other than a technical fault.

    Turn your dreams into reality with us!

    Please fill in the details below to start a conversation.